Contact Us: Help and Support Center

AMP is committed to creating open and accessible support for our customers. All the agents are trained to answer your questions about your account and all our available trading platforms. Our tech support and trade desk provide 24 hour assistance. In addition, below we have several help options available that provide quick and effective access to the information needed.

PHONE SUPPORT

Call Toll Free: (800) 560-1640 | Direct: (312) 893-6400.
If calling during off-work hours leave us a voicemail.
We will contact you as soon as we receive your message. Phone support is available 24 hour from Sunday 5:00 PM CST till Friday 5:00 PM CST.

OPEN A CASE

Need a quick answer? Simply fill out the request for support form. This form includes information that will help us route and track your inquiry for the highest level of service possible.
Click here for SUPPORT FORM »

REMOTE SUPPORT

It is a technology that allows AMP technical representatives connect to a client’s remote computer in a different location. We found that this type of service is the most effective in solving our clients technical inquiries.
Remote Desktop Connection »

LIVE CHAT

You can contact our support team for assistance through our Live Chat with just one click.

Click to Chat with AMP Customer Service

SUPPORT FORUM

Interact with our support team, advanced developers, programmers and fellow traders around the world.

Visit Forum

EMAIL SUPPORT

Please feel free to send us an email at support@ampfutures.com with any technical support questions.

VIDEOS & GUIDES

We have a library of pre-recorded training videos designed to make your learning curve quick and enjoyable.
View the Video Library »