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To support Futures contracts that span greater than a decade, CQG is changing from a 1-digit year code to a 2-digit year code in CQG.
Systems that support only single digit years will become unusable with the new format. To avoid disruption for your customers, please make all necessary changes to your systems.This symbol format change has been communicated to all trading platforms in advance, so all platforms connected to CQG should have already made the needed updates for a seamless transition.
From our current understanding, this change will affect the trading platforms using CQG newest WebAPI (which is most platforms offer at AMP). If the platform is using an old CQG API or FIX connection, then this change will not require any updates by you today.
If you are using AMP's Free Version of MultiCharts, please make sure you install the current version: Download AMPMC
If you are using MetaTrader 5, please install current version: Download MT5
> Sierra Chart is *not* affected by this since it already uses two digit year codes
> *injaTrader is not using the newest CQG WebAPI. They say they are not affected, but we are getting reports from our customers > fix is to reset all instruments > Control Center > Tools > Options > Data tab > Reset Instruments. This fixes both versions 7 or 8.
You will need to update your current Symbols in your platform to the new 2-digit year format. You need to update the "Market Watch - Quote Boards", "DOM" and your "Charts".
Example CME - Crude Oil symbol containing 2 digits:
Here is link to Full CQG - Exchange Symbols List >>
We work as a 24 hour support team. Everyone is fully trained in all AMP platforms/services.
If you need any assistance, please contact our 24 hour help desk in real-time via Phone or Live CHAT: https://www.ampfutures.com/contact-us/
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